Trossachs Search And Rescue

Privacy Policy

Who we are

We are Trossachs Search and Rescue Team.

This privacy notice details what information we store about our customers of Trossachs Search and Rescue Team and how we keep your personal details safe. 

This privacy notice will hold the latest information regarding what we hold and what we use it for and will be updated as and when required. 

This privacy notice sets out the way we process and store your information. We will always refer to this page when we ask you for your consent. We will keep this page updated to show you all the things we do with your personal information so that you can be confident when sharing your information with us that it will only be used for the purposes that we state here. 

General Data Protection Regulations (GDPR) 

Under the General Data Protection Regulations Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and software to safeguard your data and keep strict security standards to prevent any unauthorised access to it. 

We capture various pieces of data to allow us to deliver the services we offer, details of the data captured, who we may share it with, and how we use it is set out below: 

How your browsing information is used

As you use our site, we request permission to collect Technical Data about your equipment, browsing actions and usage patterns.

We collect this data by using cookies, server logs and similar technologies. We may use cookies to record information about your visit to in order to:

We also have a Social Media Policy

If you are under 16 years of age 

If you are aged under 16 you must get your parent/guardian’s permission before you provide any personal information. 

We do not sell or share your personal information with any other organisations for commercial purposes. 

You have control of how we communicate with you and you can update your communication options by contacting us at the address shown in ‘Updating and Amending your personal information’ section of this notice. 

Data Storage 

All information you provide to us is stored on our secure, encrypted servers within the EEA. All transactions will be encrypted using SSL technology. 

We take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk. 

The data that we collect from you for marketing purposes may be transferred to, processed and/or stored at a destination outside the European Economic Area (“EEA”). 

By agreeing to receive our email newsletters you agree to this. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy. 


Where we need your consent, we will ensure that you are as fully informed as possible at the time on what we do with your information, with whom it may be shared and how long we keep it. 

This is in line with the requirements of the current General Data Protection Regulations and other relevant legislation. 

Accessing your personal data held by Trossachs Search and Rescue 

You have the right to request, in writing, a copy of all the personal data we hold about you. This is a ‘Subject Access Request’. 

Requests for access to personal data (other than those falling within routine business) should be addressed in writing to: 

Trossachs Search & Rescue  
Scottish Charity no SC028266 
Trossachs Rescue Post, 5 Geisher Road, Callander, FK17 8LX 

Trossachs Search and Rescue Team aims to comply with requests for access to personal information as quickly as possible but will ensure that it is provided within 30 calendar days as required in the Act unless there is a good reason for delay. In such cases, the reason for delay will be explained in writing to the data subject making the request. 


Trossachs Search & Rescue  
Scottish Charity no SC028266 
Trossachs Rescue Post, 5 Geisher Road, Callander, FK17 8LX 


Updating and amending your personal information 

If, at any time, you wish to update or amend your personal data or preferences you can do so by writing to us: 

Trossachs Search & Rescue  
Scottish Charity no SC028266 
Trossachs Rescue Post, 5 Geisher Road, Callander, FK17 8LX 

Links to third party websites 

This privacy notice applies solely to the personal data collected by Trossachs Search and Rescue Team and its data processors for Trossachs Search and Rescue Team and does not apply to third party websites and services that are not under our control. 

We cannot be held responsible for the third-party websites and we advise our users to read the privacy notices of other websites before registering any personal data. 


We will ensure your data is held securely with password-protected access for a limited number of staff to process your requirements, orders and answer your enquiries. 

Breaches of Data/Complaints 

If you think your data has been misused or that the organisation holding it hasn’t kept it secure, you should contact them and tell them. 

If you are unhappy with their response or if you need advice, you should contact the Information Commissioner’s Office (ICO). 

ICO Helpline – Tel 0303 123 1113 or visit their website. 

Changes to this policy 

We may change our privacy policy from time to time so please check back periodically.